Refund policy

Because all goods created here at Lu & Co. are completely custom made for you, we cannot accept returns or exchanges.

However, if an error is made on our part (I am only human), we will gladly remedy the situation as soon as possible.

In this event, please contact us at luandcompany919@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.